Frequently Asked Questions

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Items purchased from Jody Cory Goldsmiths are eligible for an exchange or for same value gift vouchers (valid for one year) provided they are returned within 30 days of purchase with a valid receipt. Items must be returned in the original condition with no signs of damage or wear. Unfortunately, we are unable to accept returns or exchanges on any items that have been altered, resized or any made to order pieces. We will not be able to issue refunds on items unless it has been deemed faulty by one of our Goldsmiths. We are also unable to issue refunds on earrings due to hygiene reasons.

We can ship to your door with first class, tracked Royal Mail delivery for £10. If you live in Bath you can choose to collect from store for free. We also ship internationally for £18.

We have a store located just in front of Bath Abbey, with a workshop on site to repair and create your jewellery. We also have store exclusive stock that you won’t find online. Come visit us 9 Abbey Churchyard, Bath, BA1 1LY.

We accept all major credit and debit cards. 

Gold plate is when Sterling silver has a layer of gold over the top. All gold plated Jody Cory stock is plated in 18ct yellow gold. Designer brands may differ. Gold plate will wear over time.

All items purchased online will come with a suitable box. Please submit a message on ordering and request a gift receipt.